Too disgusted to turn a blind eye to rubbish at Auckland McDonald's
WARNING: OFFENSIVE LANGUAGE
"Who is going to clean this up?"
Incensed by the amount of rubbish outside a McDonald's on Auckland's Queen St, Charde Heremaia and a friend went inside and asked staff for a rubbish bag and some gloves.
But not before Heremaia made a video lambasting those responsible and posted it to her Memoirs of a Maori Facebook page.
"You mother......., who is going to clean this up? Straight up. That's ....... disgusting. You leave your bull.... at home."
Heremaia, who used to work in hospitality, said it was around 4am on Sunday when she walked past the McDonald's in Lower Queen St and decided enough was enough.
"It's a regular occurrence at that McDonald's. So I was like 'no, I've had enough I need to do something about it'.
"After I did the live stream, my friend and I, we went into McDonald's and asked for a bag and some gloves and we actually cleaned up.
"I didn't want to do it for praise, it's just the decent thing to do."
She said when they returned around 10 minutes later, rubbish bags in hand, the staff were a bit "indifferent".
One person commented under the video "I used to work at this Maccas and this is the exact reason it sucked to the pits! Lazy customers, who thought it was their right to leave a filthy mess especially when it was crazy busy. Rugby World Cup was killer!"
The video has been watched more than 13,000 times and while many have posted support for her actions, others have said the rubbish is McDonald's problem.
"I'm surprised that people are trying to justify the mess, it's like, there's no justification for being disrespectful and flat out lazy," she said.
"People have said McDonald's workers are paid to do that, and that sort of thing, but it was on the footpath, they don't think about who is going to be cleaning it up at the end of the night or the end of the day."
Heremaia said more bins might help but when they cleaned up, they discovered the bins were actually only half full.
"It was just actual laziness.
"People are just self entitled. They just forget that people that work in hospitality are normal people as well."
And while she acknowledges the language in the video might make some people's toes curl, it was 4am and she'd had "a little bit to drink myself".
"[Also] I didn't intend for it to get to media, but my followers know that's what I do and how I am."
A McDonald's spokeswoman said the Britomart restaurant had an A food grade from the Auckland Council.
"Saturday night was particularly busy with a number of events on in and around the city.
"The Britomart franchisee has previously spoken with the council about increasing the number of rubbish bins in the area but has had no success to date.
"McDonald's staff do clean up the litter outside the restaurant once the area has quietened down.
"We encourage customers to dispose of their rubbish responsibly in the bins provided on the street or within the restaurant."