Tensions are reaching boiling point over a delay of more than three years in opening a West Auckland road.
Henderson Massey Local Board chairwoman Vanessa Neeson said she had never been so frustrated in her 20 years in local government as she was with ongoing problems with opening Westgate Dr, which joins Don Buck and Royal roads and passes beside Westgate Shopping Centre.
''I am the chair of the second largest local board in the city and I can't even get anyone at town hall to pick up the phone, let alone answer my questions."
Massey resident Fran Hartnell said Mayor Len Brown attended a meeting at her house three weeks ago and told her Westgate Dr would be open within days.
''Since this meeting nothing has been done,'' she said.
''We are sick and tired of banging our heads against a wall. The mayor said he would get the road open but the message just seems to get passed from department to department. Either the departments don't talk to each other or someone is actively stopping it from getting done.''
Westgate Dr runs through the McWhirter housing subdivision which was built in 2009 by developer John Long.
Long said part of the road cannot be opened until Auckland Council takes ownership by paying him $469,229 for a reserve built on the subdivision as part of resource consent requirements.
Long joined residents and the Henderson Massey Local Board to resolve the issue but to no avail.
''In the three weeks since we met with the mayor that road should have been used over 100,000 times, based on the numbers agreed on by the council,'' he said.
Mayoral spokesman Glyn Jones said Brown was happy with the progress being made. He declined to comment further.
- © Fairfax NZ News
Do you have an idea for a story? Email us or give us a call on 09 925 9700.