Telecom launches email review

Last updated 14:14 12/02/2013

Relevant offers

National News

'Door-gate' spat breaks out anew in Parliament Black Caps knock over England's top order, zero in on second test victory Junior All Whites beaten 4-0 by USA at Fifa U-20 World Cup Car and truck in fatal crash south of Oamaru Hawke's Bay police hunt gang of young arsonists New Zealand could have its own State of Origin, says Warriors CEO Jim Doyle Waikato schools in lockdown while Armed Offenders Squad arrest man Thousands of dollars found at illegal brothel, court hears Rail and Maritime Transport Union takes KiwiRail to court Rapist arrives home from Cambodian jail

Telecom is putting the pressure on Yahoo to front up over a security breach that resulted in a mass of spam emails.

A review over the next two months will investigate a series of issues that Telecom said has affected the email service badly and led to repeated apologies to its customers.

Telecom retail CEO Chris Quin said saying 'sorry' to its frustrated customers was no longer good enough.

The review was triggered after hundreds of thousands of emails were sent out from Yahoo!Xtra users accounts to anyone in their contacts list.

The email consisted of a generic greeting and a link to a website asking for personal details including credit card numbers.

Telecom outsourced its Xtra email service to Yahoo in 2007.

"It was the right thing to do at the time in terms of meeting our customers' desire for an ongoing email service associated with their Telecom broadband account," Quin said.

"However, the global email environment has changed markedly since then and we believe the time is right for a comprehensive review of our approach in this area."

Ad Feedback

- The Dominion Post

Comments

Special offers

Featured Promotions

Sponsored Content