Toyota fined again over safety delays

Last updated 08:45 19/12/2012
TROUBLE: Toyota has been fined again in the US for again failing to quickly report problems and delaying a safety recall.

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The US government has slapped Toyota Motor Corp. with a record US$17.4 million (NZ$20.6m) fine for failing once again to quickly report problems to federal regulators and for delaying a safety recall.

The fine from the National Highway Traffic Safety Administration, the agency that monitors vehicle safety in the US, is the maximum allowed by US law. It's the fourth fine levied against Toyota in the past two years for similar infractions, and it's the largest single fine ever assessed against a car company over safety defects. In 2010, Toyota paid a total of US$48.8m (NZ$57.9m) in fines for three violations.

The latest infraction raises questions about whether the fines are big enough to deter automakers that withhold information from NHTSA, and whether the government agency can do enough to stop repeat offences. The fine, announced yesterday (NZ time), is a tiny fraction of Toyota's earnings. The company, which this year regained its position as the world's biggest automaker, posted a US$3.2 billion (NZ$3.8b) profit in the third quarter alone.

Toyota said it agreed to pay the penalty without admitting any violation of the law. It also pledged to strengthen data collection and evaluation to make sure it takes action more quickly.

"We agreed to this settlement in order to avoid a time-consuming dispute and to focus fully on our shared commitment with NHTSA to keep drivers safe," Ray Tanguay, the company's chief quality officer, said in a statement. A spokesman at the Toyota's US offices in Torrance, California, did not answer further questions.

The latest fine stems from a June recall of SUVs from Toyota's Lexus luxury brand. About 154,000 of the 2010 Lexus Rx 350s and RX 450h models were recalled because the driver's-side floor mats can trap the gas pedal and cause the vehicles to speed up without warning. The problem was similar to troubles from 2010 that prompted a series of embarrassing safety recalls by the company.

Toyota has recalled more than 14 million vehicles globally to fix sticky gas pedals and floor mats. The recalls tarnished the company's sterling reputation for reliability and cut into sales. Recently its sales have rebounded as it appeared to put the safety problems in the rear-view mirror.

But NHTSA said yesterday that Toyota failed to report acceleration problems in the Lexus SUVs within five business days of discovering them, as required by US law. The agency said it began investigating the SUVs early this year after receiving complaints from consumers. In May, the agency contacted Toyota about the problem, and it took the company a month to report 63 incidents of floor mats trapping gas pedals, NHTSA said.

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"With today's announcement, I expect Toyota to rigorously reinforce its commitment to adhering to United States safety regulations," US Transportation Secretary Ray LaHood said in the statement.

Toyota, NHTSA said, agreed in a settlement to make internal changes to comply with US laws. The agency said it will keep watching consumer complaints and will make sure automakers obey the law.

"Every moment of delay has the potential to lead to deaths or injuries on our nation's highways," NHTSA Administrator David Strickland said in the statement about the fines, which are civil penalties and not criminal.

In an August interview, Jim Lentz, Toyota's highest-ranking US executive, said that the company was obeying the law in giving information to NHTSA.

"The fact of reporting every quarter all the information that we have on any type of inspection or problems we've had with vehicles, they get reported to NHTSA," said Lentz, president and CEO of Toyota Motor Sales USA. "The question is in NHTSA's eyes, should the recall have been done earlier or not might be a different story. That I really can't comment on."

In 2010, Toyota paid two US$16.4m fines and one US$16m fine, all for reporting violations. NHTSA said at the time that the company didn't report problems with sticking gas pedals in a timely manner, nor did it report problems with floor mats trapping gas pedals. Toyota also told NHTSA that a recall of commercial trucks in Japan for a steering problem did not affect US vehicles. But a year later, the company recalled similar vehicles in the US

Next year, the maximum fine NHTSA can assess will double to US$35m.

- AP

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