Rogue postie gets sack

LAUREN PRIESTLEY
Last updated 05:00 08/08/2014
Letterboxes
Lauren Priestley

MISSING MAIL: Letterboxes on Normans Hill Rd are among the 2500 that sat empty for a month.

Post shop
QUICK RESPONSE: New Zealand Post says it takes instances of undelivered mail extremely seriously.

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Thousands of letters have not made it to mailboxes around Onehunga since May when a postie started skipping streets.

More than 17,000 letters dated between May 20 and June 25 were recovered following a New Zealand Post investigation last month.

None of the mail had been opened or tampered with.

A postie was dismissed on July 14, Marua Rd delivery branch manager Catherine Maxwell said.

"We take these kinds of issues very seriously and have since dismissed the postie involved, recovered undelivered mail, and delivered these items to affected customers with an explanatory letter."

About 2500 houses were skipped on Boyd Ave, Symonds St, Normans Hill Rd and Quadrant Rd. An area bordered by Pah Rd, Mt Smart Rd, Onehunga Mall and the South Western Motorway was also affected.

New Zealand Post kicked off the investigation on July 1 after customer complaints about their lack of mail.

The mail has been re-delivered to customers with an explanatory letter.

Onehunga residents who've spoken to the Central Leader are largely unfazed about the issue.

Jeff Mafi has a PO Box and received most of his essential letters during the mail-less months.

About 20 others suddenly came through once the issue was sorted, he said.

He shares his home with a blind man who, luckily, has most of his bills paid automatically. The situation definitely could have been worse, Mafi said.

"It would have been a big deal if our bills hadn't come through but that wasn't the case for both of us."

Resident Sonia Baldwin says she mentioned the missing mail to a neighbour but wasn't worried about it.

She wonders whether the incline at the bottom of Normans Hill Rd might have put the postie off.

"It really didn't bother me at all. I get very little mail."

Contact New Zealand Post customer services on 0800 501 501 for further information or assistance.

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