Vodafone outage resolved

Last updated 18:01 20/05/2011

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Vodafone's service to several lower North Island towns was severely disrupted for three hours this afternoon, because of what  appeared to be a damaged fibre-optic cable.

The company said customers in Palmerston North, New Plymouth, Wanganui and several smaller towns suffered either ''degraded coverage'' or a complete loss of coverage.

Spokesman Matt East said it was hard to say how many customers were affected ''given the intermittent nature of the fault''.

The network failure happened a day after an unknown number of Telecom's XT users across the country were affected by an intermittent loss of coverage affecting voice calls, as a result of a software fault.

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- Stuff


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