ASB wins best online bank award
ASB has been recognised as the country's top online bank in Canstar's first annual award covering that aspect of the banking industry.
Banks were assessed for how they used technology to provide the tools customers valued most such as security, information and items that could keep them informed about financial products.
Canstar New Zealand national manager Derek Bonnar said it was not simply looking at the transactional capability, but how much of someone's banking could be managed online.
"Institutions that scored well here interact with customers through internet banking, whether that's through personal messaging, stripped down or prepopulated applications for existing customers, or allowing customers to manage their banking relationships online," he said.