Westpac upgrade glitch fixed

RICHARD MEADOWS
Last updated 17:21 27/03/2013

Relevant offers

Industries

Why faking your CV is a popular pastime Pager network to be switched off in 2017 Shanton rescued, but another fashion store Identity in liquidation Rocket Lab signs deal to work with Nasa FMA sues former Milford Asset Management portfolio manager PWC says Australian GST move makes level-playing field in retailing more likely Oracle called time on fruitless dalliance with Inland Revenue Don't blame us, blame the traders: Property Investors Federation Sir Peter Talley predicts grim future for jobs, education NZOG eyes potentially huge Barque oil and gas prospect

Westpac says it has fixed a glitch in its payment system that was landing some of its customers with undeserved dishonour fees.

The bank confirmed that there were some issues processing a small percentage of direct debits following a system upgrade earlier this month.

Customers reported that some direct debits for the likes of Sky TV payments or power bills had not been going through, even when they had cash in their accounts.

Westpac spokesman Chris Mirams said the glitch had now been resolved and everything was operating as normal.

"We worked with impacted customers and no one will incur additional costs."

Ad Feedback

- BusinessDay.co.nz

Comments

Special offers

Featured Promotions

Sponsored Content