Westpac upgrade glitch fixed

RICHARD MEADOWS
Last updated 17:21 27/03/2013

Relevant offers

Industries

Mercer Group slides into the red Scales Corp profit beats prospectus Kiwibank boosts NZ Post profit TVNZ profit heads higher Indonesian telco eyes 2degrees stake, reports All eyes on Fletchers amid housing news Warehouse apologises for shoplifting claim New express bus service Moving together to beat crime Job losses unclear after group review

Westpac says it has fixed a glitch in its payment system that was landing some of its customers with undeserved dishonour fees.

The bank confirmed that there were some issues processing a small percentage of direct debits following a system upgrade earlier this month.

Customers reported that some direct debits for the likes of Sky TV payments or power bills had not been going through, even when they had cash in their accounts.

Westpac spokesman Chris Mirams said the glitch had now been resolved and everything was operating as normal.

"We worked with impacted customers and no one will incur additional costs."

Ad Feedback

- BusinessDay.co.nz

Comments

Special offers

Featured Promotions

Sponsored Content