Jetstar's credit card fees draw ire of 35,000

Last updated 15:25 12/04/2013

Relevant offers

Industries

Cadbury backlash a win for Kiwi chocolate brand Whittaker's Airways profit lifts as aircraft movements break records Samurai wasp vs stink bug: Government eyes bio-control for insect invasion NZME delivers stable operating performance ahead of merger ruling Chemwash Hamilton fronts up over fish kill spill Tesla holds huge key party in Auckland Port of Tauranga still on the lookout for more hubs Sky TV boss says appealing merger ruling would be like having 'root canal work' Competition watchdog says Sky merger rejection sets no precedents The Warehouse to cut an estimated 130 head office jobs

A giant paper plane with 35,000 signatures protesting Jetstar's credit card surcharges has been delivered to the airline's Melbourne headquarters.

More than 35,000 people nationwide have signed a change.org petition started by Gold Coast businessman Klaus Bartosch, calling on Jetstar to scrap its $8.50 credit card surcharge on purchases.

Bartosch, who printed out the names of signatories to the online petition to create the paper plane, said the inflated surcharge was masked as a service fee to bolster profits.

"Every credit card holder in Australia should be worried," he said before he hand-delivered the paper plane to a Jetstar official.

"It's just a complete rip-off."

A Jetstar spokesman said the budget airline gave customers choice on how to pay for flights including using direct deposit.

"Our customers can choose from four different payment methods when booking to avoid a booking and service fee," he said in a statement.

Earlier this year, new rules came into effect aimed at better protecting consumers from excessive credit card surcharges.

It follows a review by the Reserve Bank of Australia and gives credit card companies the power to force retailers to limit what they charge consumers to use credit and charge cards.

Ad Feedback

- AAP

Comments

Special offers

Featured Promotions

Sponsored Content