Jetstar's credit card fees draw ire of 35,000

Last updated 15:25 12/04/2013

Relevant offers

Industries

Yealand's Crossroads winery and vineyards put on the market Mentoring magic for southern tour operators opens doors in China No laws broken by KiwiSaver schemes, expert says Tru-Test's subsidiary pauses $4.1m claim after appeal brought forward Audience gain fails to compensate TVNZ for weaker advertising market Protesters let Westpac know their feelings about branch closures NZME's maiden result shows stability in 'challenging environment' Sky talks of going it alone on fibre if necessary and taking Fairfax case to trial Sky TV profit falls 14 per cent as revenue flatlines Kiwibank plans new branches for main centres, nothing for small towns

A giant paper plane with 35,000 signatures protesting Jetstar's credit card surcharges has been delivered to the airline's Melbourne headquarters.

More than 35,000 people nationwide have signed a change.org petition started by Gold Coast businessman Klaus Bartosch, calling on Jetstar to scrap its $8.50 credit card surcharge on purchases.

Bartosch, who printed out the names of signatories to the online petition to create the paper plane, said the inflated surcharge was masked as a service fee to bolster profits.

"Every credit card holder in Australia should be worried," he said before he hand-delivered the paper plane to a Jetstar official.

"It's just a complete rip-off."

A Jetstar spokesman said the budget airline gave customers choice on how to pay for flights including using direct deposit.

"Our customers can choose from four different payment methods when booking to avoid a booking and service fee," he said in a statement.

Earlier this year, new rules came into effect aimed at better protecting consumers from excessive credit card surcharges.

It follows a review by the Reserve Bank of Australia and gives credit card companies the power to force retailers to limit what they charge consumers to use credit and charge cards.

Ad Feedback

- AAP

Comments

Special offers

Featured Promotions

Sponsored Content