Bank spends $221m on computer merger
ANZ and National Bank's merger will come to a head the weekend after next when ANZ will move 2.6 million customer accounts on to the Systematics computer system that it inherited from its 2003 takeover of National Bank.
Spokesman Stefan Herrick said the bank had spent $221 million on the technology merger, which has provided work for 200 contractors in the past two years and paved the way for the scrapping of the National Bank brand, announced last month.
Chief operating officer Craig Sims said some of the bank's services, including its ATMs and eftpos, would be available as usual over the weekend of October 27-28, but there would be disruption to internet and phone banking and many branch services on Saturday and part of Sunday.
"We are working hard to ensure services are offline for as little time as possible. However, we are asking customers who usually bank with us on weekends to do their banking before October 27 and 28," he said.
ANZ will keep extra branches open over the weekend and call-centre staff will be available around the clock.