Westpac payment glitch fixed

RICHARD MEADOWS
Last updated 13:58 21/06/2013

Relevant offers

Money

Kiwi head of British bank honoured at Massey Alumni Awards Insurers offer no cover for damage by 'invited guests' Kick your credit card habit Having children does not have to mean breaking the bank A $5.1 trillion deal? Painter says he's richer than Gates, Buffett and Bezos KiwiSaver members urged to put heat on tobacco investments Reserve Bank warns house prices could resume climb on supply shortage Crunch time for baby boomers as health insurance premiums sky-rocket Financial Markets Authority voices concerns over Forestlands' investments Schnapps founder and ex-Victoria University lecturer Ulf Fuhrer fighting bankruptcy bid

A fault that caused some Westpac customers' incoming payments to bounce back out of their accounts overnight has been fixed, the bank says.

One person who contacted Fairfax said her bills had not been processed and other payments had reversed.

The situation could leave some people with overdrawn accounts or dishonour charges for unpaid bills, which can cost as much as $15 or $20.

Twitter user Caleb Watson asked the bank: "Any ideas why a couple of my planned payments have suddenly stopped and the money been put back in my account?"

A Westpac spokeswoman confirmed there was a "slight delay" in payments overnight which had affected a small proportion of customers.

The issues had been resolved and any customers with further problems should get in touch with the bank, she said.

Ad Feedback

- BusinessDay.co.nz

Special offers

Featured Promotions

Sponsored Content