Bank reaches out to far-flung customers

RICHARD MEADOWS
Last updated 11:28 04/09/2012

Relevant offers

Small Business

Stop office stress becoming toxic Mystery shopping a growth business New bike workshop little slice of heaven Pop-up transforms event business Diver caught illegally selling paua How to avoid a painful tax audit Zoomy shakes up taxi industry Family construction firm changes hands Start-up equipping youth with financial skills at Webstock tech conference Strawberry Farm customers get lost thanks to road closures

Rural New Zealanders living miles away from the nearest bank branch will soon be able to video call their bank manager for a face-to-face chat from home.

ASB Bank has signed an agreement with local tech company FaceMe to allow customers to connect virtually with banking specialists in "the near future".

The service includes a secure way to share documents so that banking arrangements can be changed or confirmed without having to set foot in a branch.

ASB already operates a network of video phones in branches across the country, which it said have proved popular with its clientele.

The bank said video calling from home would allow greater flexibility for small businesses, allowing them to talk with their banker outside normal business hours.

A full pilot programme for the FaceMe technology is currently being implemented.

Ad Feedback

- BusinessDay.co.nz

Special offers
Opinion poll

Do you feel better off than at this time last year?

Yes

No

In some areas yes, others no

Vote Result

Featured Promotions

Sponsored Content