IRD glitch hits GST returns

23:28, May 06 2013

A technology fault at Inland Revenue is threatening to prevent some businesses from filing GST returns by today's annual deadline.

Businesses first reported problems accessing Inland Revenue's online self-service systems yesterday morning, but a spokesman said today that the department still did not know the cause or the extent of the problem, which appeared to be intermittent.

"Some businesses can't get in, others can."

He said the issue did not appear widespread, but the department could not say how many businesses were affected.

GST returns for the period ending March 31 are due today.

The spokesman said businesses that missed the deadline because of the fault would not be punished.

Last week, Inland Revenue had an email outage that prevented it dealing with some customer queries for a few hours.

Neither fault was related to its core First computer system, which the Government plans to replace at a cost Inland Revenue says may be up to $1.5 billion.

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