Webjet relaxed over Tiger's grounding

00:12, Jul 04 2011

Online travel agency Webjet says the grounding of Tiger Airways won't have any impact on its financial expectations and is helping customers find alternative travel options.

The Singapore Airlines low-cost offshoot was grounded for a week on Saturday, by order of the Civil Aviation Safety Authority (CASA) over safety breaches.

It is the first time CASA has grounded an entire airline.

Webjet managing director John Guscic says he is confident Australia's airlines will be able to accommodate travellers stranded by the Tiger Airways grounding.

"In the current crisis period, Webjet is providing travellers with the ability to search for all available alternatives," he said in a statement today.

"We are in continuous operational dialogue with all domestic airlines to assist in assessing capacity demands over the holiday period and we are working with Tiger to ensure that customer refunds are as prompt as possible for cancelled Tiger bookings."

Mr Guscic said Tiger Airways had advised that refunds would be made for cancelled services during its suspension of operations.

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AAP