Wellington branches among PostShops to close

03:45, May 13 2011
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CLOSING: The PostShop at 43 Manners Street is one of the branches to close down.

Two Wellington PostShops are to close as New Zealand Post shuts or downgrades more than a dozen branches nationwide.

The changes at the state-owned business will affect 90 staff, but the number of redundancies has not yet been set.
NZPost said vacancies and retirements would influence the final number.

PostShops in Manners St and The Terrace will close, while the branch in Miramar will change from a full branch to a PostCentre. PostCentres provide post and courier services only.

Do you have accounts at these branches? How will this affect you? Email us news@dompost.co.nz, or post a comment below.

The Dominion Post revealed last month that the closures were imminent after NZ Post warned the Government it was making a $40 million loss on its store network.

Four of the full closures are in Auckland, two in Wellington and one in Dunedin.


Three of the downgrades are in Auckland with one each in New Plymouth, Palmerston North, Carterton and Wellington.

The changes will potentially be felt hardest by customers in Carterton where it is 8.5km to the nearest PostShop and Kiwibank outlet.

More closures could be on the way as NZ Post warns it will continue to review its network.

However, new stores may open if opportunities and customer numbers demand it.

Chief executive Brian Roche said the move was aimed at cutting costs and adapting to changing demand including the growing number of online customers.

Of Kiwibank's 700,000 customers, more than 300,000 use online banking.

The company was also planning to install new self-service kiosks handling letters, bill payments and parcels, similar to bank ATMs.

"The ongoing migration to malls and large shopping complexes and people shopping near where they work versus near where they live, is having an impact on the best location for our services," NZ Post said in a statement.

After the changes, which will begin to take effect in late June, the company will have 910 postal outlets and 280 PostShop Kiwibank stores.

The company is also being hit by a rapid decline in postal deliveries, with falls of 3.9 per cent expected this year and 5.1 per cent in 2012 which would see a $25m loss of revenue each year.

NZ Post chairman Michael Cullen has signalled possible sales of some investments.

But suggestions by former chairman Jim Bolger that delivery could be stopped on some days, such as Saturdays, are on the back burner.

Dr Cullen has said doing this "would at best only deliver incremental improvement".

The store closures and changes are:

The Dominion Post