Wheedle explains its problems
Wheedle has emailed people who signed up to its online marketplace, reassuring them about the privacy of their passwords but also promising an independent security audit before the site relaunches.
The challenger to Trade Me, backed by Mainfreight co-founder and NBR Rich Lister Neil Graham, closed indefinitely for repairs on Tuesday, a day after its fanfare launch.
A fault let people change the reserve price of other people's auctions, but numerous visitors also expressed concerns about the way passwords were communicated in plain text in cookies.
Institute of Information Technology Professionals chief executive Paul Matthews said Wheedle had committed cardinal sins while Trade Me advised its members not to use the same logons and passwords to access multiple websites.
Rees' letter appeared to acknowledge those concerns, saying Wheedle was "exploring alternative ways to further increase password security" but said members could rest assured their passwords had been strongly encrypted in its database.
Wheedle would undertake a complete review of the website, engage an independent firm to carry out a full security check and soon return "better, stronger and safer", he said.
Another Trade Me rival, listselltrade.co.nz, is due to open for trading at 3pm.
- © Fairfax NZ News
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