Wairarapa shoppers will soon be able to buy the milk, send a parcel and bank money, all at one checkout.
Greytown's FreshChoice owner Chris Ward said though it was common to have in-store facilities such as pharmacies, cafes and Lotto kiosks in supermarkets, it was still inconvenient for customers to line up separately for purchases.
From Monday, special terminals next to his supermarket's customer service desk would sell postal supplies and do basic Kiwibank services as well as ringing up their groceries.
"It's a one-stop shop," Mr Ward said. "You can come in and grab a muffin for your smoko and you want to courier something away - you can do all of it at the one terminal."
The PostShop partnership also meant car registration, ownership updates and road-user charge payments were available at the two extra-service check-outs. Customers would be able to withdraw and deposit money, change their Pin number and organise a Western Union transfer. More complex inquiries would go through an in-store Kiwibank phoneline.
NZ Post media manager John Tulloch said the combination checkout could be the way of the future, certainly for postal services.
"What we're looking to do is be a lot more flexible and adapt to new locations. Supermarkets - that's where people gather, where they go - so they're a logical point for us to be able to service customers."
The Greytown store would be the first in New Zealand to offer Kiwibank account holders banking services at a supermarket check-out, though experiments with in-store banks had been run in the past.
In 1995 an ANZ branch opened in a Foodtown supermarket on Auckland's North Shore. In a 2009 trial, BNZ introduced "mini banks" in New Worlds throughout the country, with the branch in Auckland's Stonefields supermarket still operating. PostShops were also common in several supermarket franchises, including FreshChoice and SuperValue.
- © Fairfax NZ News
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