WOW tickets on sale at last

Last updated 12:32 11/02/2013

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World of WearableArts fans can finally get their hands on tickets, 10 days later than expected.

After technical issues caused organisers to suspend sales, tickets for the design event went on sale just after midnight this morning, WOW chief executive Meg Matthews said.

They had seen steady sales since then, though there were still ''plenty'' of tickets available. ''We don't traditionally sell out until later in the year, usually May.''

Glitches in the third-party payment system on top of unprecedented demand overloaded the system when tickets went on sale on February 1 at 6am.

In the show's 11-day run, 47,000 seats are available, though in the first minute of sales opening, about 12,000 people tried to buy tickets, Ms Matthews said.

With the majority unable to secure their seats and to keep things fair, organisers deferred tickets sales until today, though around 4000 were sold to people who contacted WOW directly.

Problems also arose when people were asked to provide their password for credit cards - something many people did not know - meaning they had to contact their banks to find out what their password was, causing transactions to time-out.

A password is still needed to buy WOW tickets, so buyers should contact their banks before purchasing, Ms Matthews said.

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- The Dominion Post

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