'Get out, the front carriage is on fire,' Wellington train passengers told
Passengers abandoned a Metlink train after smoke entered the carriages and a boy told them: "Get out, the front carriage is on fire."
The incident happened after a brake fault on the Wellington-Waikanae service at Paremata Station about 4.15pm on Thursday.
One commuter said he and other passengers could smell smoke soon after the train left Wellington, "to the point we were covering our faces".
KPL: 4.15pm svc from WELL to WAIK has terminated at PARE due to a brake fault. Alt svc apx 15min away— Metlink Wellington (@metlinkwgtn) May 18, 2017
The train stopped briefly in Porirua, where passengers were told there was an issue with the brakes, before it carried on to Paremata.
READ MORE: * Rail services resume after four-hour delay
It then stopped at Paremata and the doors remained open.
"I wasn't sure what was going on, then a young boy came running down and said, 'Get out, the front carriage is on fire'.
"There was no PA announcement telling us what was going on."
The passengers stood on the platform and watched as the trains doors closed, and it was taken off the tracks.
About 10 minutes later, another train arrived.
The commuter, who did not want to be named, said the apparent lack of communication angered him more than the mechanical fault.
"I thought, 'That's odd, why haven't we been informed by the staff?'
"The fact there was no official message was what really annoyed me."
A TransDev spokeswoman said the 5.20pm return service from Waikanae to Wellington was cancelled while the train was checked.
She confirmed the smoke was the result of a brake fault.
She was not sure if an announcement was made, but standard practice was for passengers to be informed.
"Our expectation is staff would make an announcement if there was a disruption to the service."
Social media alerts were sent, including a Twitter post that informed commuters the next train was 15 minutes away, she said.