Ignore the bogus email, but Kapiti rates bill is for real

Last updated 05:00 23/01/2014

Relevant offers

Kapiti

Delays on Kapiti train line Kapiti assured bore water safe Hazard lines off housing project Cafe gets another year's road reprieve Apology as tree charges withdrawn Expressway means more traffic lights Marathon ride a true epic Four expressway alternatives could avoid contested Grace land Hazard lines writer linked to park project Second win for Grace in fight to save land

Kapiti Coast District Council has apologised to ratepayers after its efforts to dabble in MagiQ backfired.

Confused ratepayers were yesterday sent bogus emails attached to rates instalments. The emails appeared to come from "MagiQ Council" with a Christchurch number listed for inquiries. While the rates invoices were genuine, the emails were a result of a software glitch.

"It was one of those ‘oops' moments, but I can assure ratepayers that council hasn't morphed into some mystical entity with the power to make rates demands vanish in a puff of smoke," Mayor Ross Church said.

"But unfortunately the invoices attached to the emails are for real." Rates manager Brent Waterhouse said the bungle was a byproduct of using new software for the first time. "Our software provider appears to have selected a test email message instead of the legitimate one from the council. We have since sent a replacement email and invoice to the 4500 ratepayers affected, with an apology."

Ad Feedback

- © Fairfax NZ News

Comments

Special offers
Opinion poll

Would you support your local council paying the 'living wage'?

Yes - it's moral and fair, no matter the costs.

Yes, but there should be a cap on the wage.

Only for the very lowest waged.

Not at all - survival of the fittest.

Don't know/Not sure.

Vote Result

Related story: Council's living wage blowout

Featured Promotions

Sponsored Content