Ignore the bogus email, but Kapiti rates bill is for real

Last updated 05:00 23/01/2014

Relevant offers

Kapiti

Stolen car that crashed in Otaki had its tyres spiked in police chase Waikanae drug dealer's supply leads to bad reactions Missing whale song recorder washes up after floating 185km John Key spends day playing golf before resigning as PM No $630 million expressway in Wellington region's stocking this Christmas The recycled road: Parts of new Kapiti expressway filled with polystyrene Horowhenua-Kapiti fast bowlers selected for Central Districts under-19 side Divers across Wellington region nabbed with 400 illegal paua in police sting Kapiti's Raumati Raptors swimmers flourish at Auckland Junior Championships Sales top $1 million in Roy Savage classic car auction

Kapiti Coast District Council has apologised to ratepayers after its efforts to dabble in MagiQ backfired.

Confused ratepayers were yesterday sent bogus emails attached to rates instalments. The emails appeared to come from "MagiQ Council" with a Christchurch number listed for inquiries. While the rates invoices were genuine, the emails were a result of a software glitch.

"It was one of those ‘oops' moments, but I can assure ratepayers that council hasn't morphed into some mystical entity with the power to make rates demands vanish in a puff of smoke," Mayor Ross Church said.

"But unfortunately the invoices attached to the emails are for real." Rates manager Brent Waterhouse said the bungle was a byproduct of using new software for the first time. "Our software provider appears to have selected a test email message instead of the legitimate one from the council. We have since sent a replacement email and invoice to the 4500 ratepayers affected, with an apology."

Ad Feedback

- The Dominion Post

Comments

Special offers
Opinion poll

How many coffees do you have a day?

5 or even more

3-4

2

1

Anything from 1-5.

Don't touch the stuff.

Vote Result

Related story: Coffee as we know it at risk of dying

Featured Promotions

Sponsored Content