Mega result for Kapiti businesses

RANDALL WALKER AND KELVIN TEIXEIRA
Last updated 10:56 13/10/2012
mitre

Winners: Mitre 10 Mega Kapiti owner-operators Vince and Tricia Indo, front, with staff Kyla Wray, Ross Syman, Craig Titter and Brendan Hill.

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LATEST: Kapiti businesses clinched all but one of the prizes on offer at Friday night's Electra Kapiti Horowhenua Business Awards.

Mitre 10 Mega scooped the supreme Business of the Year title in front of a sell-out crowd at the Horowhenua Events Centre.

The locally owned branch of the hardware giant also won the Staff Development, Marketing & Image Building and High Growth awards.

Opened in March last year by owner-operators Tricia and Vince Indo, the store rated ''very high'' in all assessment processes, and was number one for customer satisfaction, according to judges.

''The owners and team have demonstrated great organisational and business skills while contributing significantly to the retail environment in Kapiti.''

The Indos, of Raumati Beach, opened their business 18 months ago with the philosophy of ''build it and they will come''.

Mr Indo said it had proved true, becoming very popular with Kapiti residents, who share their pride in the locally owned and operated store.

He said they were ''absolutely ecstatic'' to win the Business of the Year award, as well as their category wins.

''It's a huge recognition for our team and their capability and contribution to our business. It is because of them we can achieve what we do.

''It's also due to our customers. We're absolutely committed to customer service and satisfaction and our customers are engaged with our business. When we're doing things right, they tell us, and when we can do things better, they'll let us know.''

Mrs Indo said while only four staff members could join them at the awards dinner, they were very proud of their whole team of nearly 80 staff who helped create a vibrant business.

''They are the ones who make this sort of thing happen.''

Kitchen Creators Kapiti Coast won Operational Capability and Health and Safety and claimed the overall runner-up Highly Commended award.

The store, owned by Craig Wattam and Pat Thomson, moved into new premises in Kapiti Rd this year, and taking ''the opportunity to put in excellent business and operational systems to deliver quality products that meet customer needs in an increasingly competitive market'', said judges.

Emerging Business of the Year went to Aura Redeye in the Otaki Gorge, which also won the New Thinking category.

Peter Jackson Plumbing won Small Business of the Year and Te Horo luxury bed and breakfast and spa, Vista Del Sol took away the Sustainability and Regional Branding and Promotion categories.

Foxton business Wholesafe Safety Equipment won the Customer Service awards.

The awards night also saw two local businessman admitted to the Business Hall of Fame.

Bruce Mansell, a founder of Paraparaumu's Coastlands shopping mall, and Horowhenua market gardener George were inducted, taking the Hall of Fame list to 12.

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- Kapiti Observer

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