Ministry to graph Novopay issues

Last updated 13:23 13/11/2012

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The Education Ministry will today launch a internet-based graph showing how many outstanding issues there are with the new pay system for teachers.

The Novopay system, installed by Talent 2, has been plagued with problems since it was implemented in August, with more than 8000 errors in teachers' pay.

It has also been revealed personal information and bank account details for hundreds of teachers were accidentally made available to staff at an Auckland primary school. 

Associate Education Minister Craig Foss is responsible for the $30 million new system and today said he had expressed his disappointment with ongoing mistakes to the Education Ministry secretary Lesley Longstone and Talent 2. 

"I'm fully expecting them to lift their game and I have a commitment that they will."

Foss said he was last week assured 3000 remaining backlogged mistakes from the first two pay periods would be fixed.

"That wasn't delivered. It's now down to about 700, so progress has been made, but it is still not satisfactory."

From this afternoon, the Education Ministry will feature a table of outstanding errors on its Novopay website, he said. Talent 2 faced contractual obligations around key performance indicators, error numbers and response times from its service centre.

"If they are not achieved there are consequences for them," he said, acknowledging that included financial penalties.

The Government hasn't ruled out compensating affected teachers but Foss said no decisions had been made.

"Right now we are fully concentrating on fixing the issues, particularly for the relieving teachers. The vast majority have been paid correctly."

Teachers receive their next pay cycle tonight.

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- The Dominion Post

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