Minties go soft after production exported

BY MATT RILKOFF
Last updated 05:00 17/11/2009
Minties
CAMERON BURNELL/Taranaki Daily News

DIFFERENT TASTES: Cadbury confectionary has moved production of the Minties Lollies to Thailand and consumers say they can tell the difference.

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Cadbury has gone and messed with another Kiwi classic.

The recipe for Minties has been changed to what many consumers say is a softer, less minty version.

Not only that, production of the iconic lolly was moved to Thailand in August along with other old-man favourites: Mint Imperials and Curiously Strong Mints.

Only one packet of New Zealand-made Minties could be found in New Plymouth yesterday with shelves dominated by the new Thai versions.

New Plymouth woman Tania Gecse noticed the change in her Minties last month and at first thought she had just bought an old batch. But another packet of the same type made her realise Cadbury, the company that makes Pascall Minties, had changed the recipe of the lolly she had loved for 30 years.

"They are horrible compared with the old ones. You eat Minties for a reason – the chewiness and the mint taste. These are 110 per cent different. They are not as chewy and they are not as minty," she said.

Minties have a long and proud history in New Zealand with their "It's moments like these" marketing campaign a national favourite.

Come summer time they are often used on long car journeys to quieten tetchy children and can survive in a glovebox for many months.

Daniel Ellis, spokesman for Cadbury Australia and New Zealand, said the company had received a number of complaints over the years about how hard Minties were to bite.

In response Minties had been made softer to bite so they were easier to chew.

However he said the recipe remained fundamentally unchanged.

The key is the moisture content, making the new Mintie softer to bite into.

"Since we began selling the softer Minties from August this year we've had a number of people contact us to thank us for making them easier to eat," Mr Ellis said.

Several of those who tasted both the old and new versions agreed, but the overwhelming response to the new Minties were they were actually a less minty and a less satisfying chew.

Mr Ellis said the move to off-shore Minties manufacture was part of a move towards specialist manufacturing centres of excellence.

Other iconic lollies like Pineapple Lumps and Jaffas will continue to be made in New Zealand, he said. The change to Minties came just weeks after Cadbury was forced to backtrack on a disastrous attempt to add palm oil to its famous dairy milk chocolate recipe.

Chocolate lovers around the country overwhelmingly rejected the change forcing Cadbury to switch back to its original recipe.

This week it starts a nationwide attempt to win customers back by giving away thousands of original recipe bars.

In September last year there was a similar uproar when the iconic Snifter lolly was axed by the company at the same time as Tangy Fruits and Sparkles got the boot.

In April its Eskimo lolly came under the glare of the national spotlight when Canadian tourist Seeka Lee Veevee Parsons, 21, an Inuit of the Nunavut Territory in Canada, said the name of the confections was an insult to her people.

In July Cadbury was voted New Zealand's most trusted brand for the sixth year in a row.

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- © Fairfax NZ News

198 comments
Post a comment
b7   #198   05:57 pm Nov 23 2009

When they added palm oil to the chocolate, it was a deliberate coverup that the chocolate now comes from Australia....and its terrible. Thank God for Whittakers

Rochelle   #197   03:52 pm Nov 18 2009

I brought a bag of minties today. And they are ABSOLUTELY not the same. They are sooo flavorless. Good on you cadbury for making another BIG mistake.

Rob S   #196   11:19 am Nov 18 2009

A lot of comments on here show a great strength of pride in NZ manufacturing.

Very good, but I charge you to actually act (i'm sure some do already). BUY New Zealand products where you have the choice and PAY the price premium for them.

The problem is many people spout about offshore manufacturing, and then won't front up when they realise the expense to buy NZ made.

helen   #195   10:29 am Nov 18 2009

It's all well and good trying to support NZ production but near impossible to do with the current labelling system. 'imported and local' ingredients, 'local ingredients, processed in China'. How can a consumer make an informed decision given this lack of information? Why is NZ caught fish produced in China? Watties frozen guacemole from Mexico? And then there is price to consider- for some weeks there, the cheapest 'decent' beer in the supermarket came from El Salvador!

Forbsie   #194   10:13 am Nov 18 2009

When it comes to "Centres of Excellence", I associate Germany with engineering, France with fashion and food, Italy with great design,but I have never heard that Thailand was THE place for making minties!

cearan   #193   11:16 pm Nov 17 2009

Ok, lets get something straight: If you manufacture in NZ, you maintain NZ jobs, at least there is some investment in NZ. If you shift your manufacturing overseas, and are working from an offshore company ie Cadbury UK, you deserve to be boycotted. I am tired of watching Aussie, who protect their markets with high import tariffs, get increasingly better paid jobs while idiots in NZ support companies that are stealing NZ jobs and stealing NZ lifestyle. Make a choice kiwis, we are strong, we have backbone and it is time we went with home grown rather than flushing our cash into other countries economies.

Michael Rudgg   #192   10:58 pm Nov 17 2009

LOL Hey Kiwis, funny nothing really interesting happening there. Discussion over a Lolly, LOL You are pathetic Michael

Aaron   #191   10:11 pm Nov 17 2009

@Petra #40

Must be a difficult name for you to misspell.

Kraft are a fantastic company, who, while they may make changes - understand that their customers desires will definitely impact on their sales.

One major thing they do understand that in order for them to make profit to distribute to their shareholders, they have to make products that their customers want to purchase.

Cadbury NZ have already felt the pain once, guess learning will take a bit more repetition.

waza   #190   09:49 pm Nov 17 2009

Cadbury has nil loyalty to NZ - it has been moving production offshore to so called 'specialist centres of manufacturing excellence' - cheap labour asian producers for some time now. Cadbury even has big noted NZ milk exports now that all dairy milk chocolate is made in OZ now and no longer NZ - gee whiz how great we lose all those many jobs and Fonterra gets to export low value milk to OZ to make the chocolate - Cadbury you are complete losers. Whittakers tastes better and is loyal to NZ - Bugger off Cadbury.

JM   #189   09:43 pm Nov 17 2009

I notice another Cadbury brand "Throaties" is now made in China!Clearly Cadbury can no longer be trusted.


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