Camp pickup one of few glitches to rubbish changes

Last updated 12:00 03/12/2013

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The only glitches with Palmerston North's new rubbish and recycling regime went virtually unnoticed by residents last week.

Three-quarters of the city's householders were affected by changes to collection days in the first shake-up of the routes in more than 20 years.

City council rubbish and recycling assets engineer Natasha Simmons said the biggest oversight was that 318 residents at Linton Military Camp were not informed their day was changing from Friday to Thursday.

The problem was immediately spotted by truck drivers when they arrived on Thursday to find no-one had put out their rubbish and glass crates. Ms Simmons said a quick check found the homes on camp were all registered as being on the same property, so there had been no flags in the system to alert council staff. Arrangements were made to collect on Friday.

Ms Simmons said it was one of the first attempts by council to communicate directly with householders rather than ratepayers.

She had received two letters as her home straddled two land parcels, but she was mystified that some letters addressed to "the householder" had been returned to sender, "not known at this address".

Ms Simmons had arranged for residents to be informed about the change, and receive stickers and calendars.

The new collection day, Thursday, would apply for recycling bins and rubbish from this week.

The other glitch happened the day truck drivers were sent out with the wrong maps, and found no recycling for the recycling truck, and no glass for the glass truck. The mistake was soon rectified.

Apart from that, most people in the city got the changes right first time.

The new collection day, Thursday, would apply for recycling bins and rubbish from this week.

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- © Fairfax NZ News


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