Complaint response due

The Health and Disability Commission will respond by the end of January to a complaint about the death of Blenheim woman Annette Woolley after surgery at Wairau Hospital.

Adrien Pitcon-Mason, who helped Mrs Woolley's daughter, Jackie Woolley, make the complaint, said a commission representative wrote to her last month saying the complaint had been received and a response should be sent within six weeks. She sent the complaint on December 15.

Mrs Woolley, 72, died in Wellington Hospital in January last year after being transferred by air from Wairau Hospital, in Blenheim, following an operation by surgeon Michael Parry.

The commission says that it usually sends complaints to the health provider for a response. Depending on that, the commission could ask for an apology, recommend action or suggest mediation between the person making the complaint and the provider.

The Marlborough Express