Banking glitch affects many

Last updated 12:00 16/02/2013

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Valentines Day may have been harder on your bank balance than you thought.

On Thursday night, many direct debit payments administered by Westpac were doubled up, leaving people out of pocket and some in the red.

The double-dipping also affected businesses that banked with Westpac, especially in Nelson.

Some customers said they were charged a dishonour fee after the double payments came out.

A Westpac spokesman said an "unfortunate" human error had seen a small number of double payments which were expected to be cleared today.

"Obviously there'll be no customer impact in terms of being out of pocket," he said. "It seems reasonably isolated."

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- The Nelson Mail


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