Council ticks right boxes

01:42, Dec 26 2012

According to the annual resident and ratepayer survey, the majority of respondents are satisfied or very satisfied with the Kaikoura District Council.

A total of 200 people responded to the survey, up on last year's 181, which was a pretty high response rate considering the ratepayer base, said council chief executive officer Stuart Grant.

Council services such as street lights, roading, footpaths and cycleways returned positive results, with council administered facilities including the cemetery, playgrounds, public toilets, the library and resource recovery centre receiving at least 90 per cent satisfaction.

Mr Grant said the results were a credit to the staff and contractors who provided and maintained these services to the public. He said this was particularly pleasing given the amount of internal upheavals throughout the year, not least of which is a new computer system which has taken up a significant amount of staff time.

A total of 67 per cent of those who took part in the survey indicated they were satisfied or very satisfied with the elected mayor and councillors, down from 87 per cent last year. While 58 per cent were happy with the chief executive officer, this was also down, from 75 per cent last year.

The problem area, as always, was around litter, results of which were far below where council and the community would like. However Mr Grant said he was at a loss to see what could be done to improve this.

While the community's perception of litter in public places was a concern, with just 40 per cent of respondents satisfied (the target is 80 per cent), Mr Grant said many endeavours had been made to deal with this, including extra staff from Innovative Waste Kaikoura on street patrol.

Mayor Winston Gray said perhaps the issue was that because town was so tidy, one bottle or piece of rubbish stood out more and therefore people noticed it.

When asked what council should be focusing on, respondents indicated the priority should be an indoor pool with hot pools, with roading cleaning and road sealing and maintenance coming second, followed by reducing cow manure on rural roads. Fourth on the list was a new hospital/health facility.


Kaikoura Star