Leaky homes causing intense stress

BY JOHN HARTEVELT
Last updated 05:00 16/03/2009

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A Christchurch couple were put on suicide watch after going through six years of litigation to fix their leaky home.

"What people are forgetting is the absolute damage it causes to people, and that's something I see first-hand," Christchurch builder Steve Hotton said.

"I'm no longer a builder or a remediation expert; I've become more of a psychologist dealing with it all."

Hotton, who has repaired 27 leaky homes and is working on four more, said measures, such as home warranty insurance, raised by the Government would have to be part of a series of measures to help leaky home owners.

"I've had clients on suicide watch and I've had clients end up in hospital through stress.

"I've watched grown men and prominent men in Christchurch sitting in the corner wiping the tears out of their eyes because they can't handle it."

A Christchurch couple, who cannot be named, spent an estimated $200,000 repairing their leaky home.

"They had a problem with their home for nearly six years. They were ordered out of the house by their doctor because they both ended up in hospital.

"They're OK now. They were put on suicide watch and I was getting rung quite regularly," Hotton said.

"They've come out of their shell, but they're never going to be the same people. How can they be?"

The couple eventually negotiated a settlement, the details of which must remain secret.

Latest figures from the Department of Building and Housing show 6403 properties nationwide have lodged claims with the Government's Weathertight Homes Resolution Service. The 223 claims on properties in Christchurch represent 85 per cent of all claims in the South Island.

The Building Amendment Bill (No2) had its first reading in Parliament last week. The bill, which aims to streamline the building consent process, would be one of a series of changes, Building and Construction Minister Maurice Williamson said.

"The Government will also be looking at how liability and risk around building is distributed between parties and how it might be better managed. This will include looking at home warranty insurance," Williamson said.

The Press understands a review of options for a Government-sanctioned home warranty insurance scheme where homeowners can cover the risk of faulty construction is under way.

In New South Wales there is a compulsory home warranty scheme for properties valued at more than A$12,000.

Home warranty insurance is already offered by Master Builders and the Certified Builders Association.

Master Builders chief executive Warwick Quinn said insurance was popular.

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However, it should not be compulsory and it should not be statutorily driven by the Government, Quinn said.

"Home warranties isn't a golden bullet."

- © Fairfax NZ News

1 comment
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Rangi   #1   10:14 am Mar 16 2009

Home warranty insurance supported by the Master builders & Certified builders association? Don't these cowboys offer warranties for their builders anyway? Without pushing an agenda, lets take a look at what happened before the leaky homes "syndrome outbreak" & go from there. Circa 1993 we do away with trade certificate apprenticeship system for the "National certificate in carpentry" settling for an ambiguous unit standard system in lieu of time served. Just after this time the industry becomes fragmented with the builder no longer compelled to posses the skillset to install gib, fix roofing, pour a foundation for example, these are generally subcontracted out to "specialists". The builder actually becomes a coordinator taking on more thann just the plumber & electrician. If he's any good, he'll have 3 or 4 projects on the go at once. To facilitate this modus operandi, further fragmentation occurs when systems like James Hardie's "Harditex" & plastered polystyrene pay a nominal BRANZ levy to become endorsed & look attractive because of cost (& subsequent profit margin), short lead in times & shorter installation times. These smart arse, cellphone toting, ute driving builders then get architects on board & convince councils that its OK to build right up to the boundary doing away with eave construction. Encouraging developers in the process. While all this frantic business is going on, detail gives way to a "do it now" mentality, the builder no longer has a steak in the successful construction of a home & taxpayers are left funding a "weathertight homes" resolution service. What should we do about it? For a start we need to register the carpentry trade (like the plumbers & electricians). I can't believe that in this country, you could pick up a hammer & call yourself a carpenter, that's just plain wrong! Registration should involve a mandatory 5 years as a condition. Industry needs to encourage pride, longevity & therefore diligence in our up & coming builders. We need to forget this "licensed building practitioner" rubbish (more red tape). I suppose a good thing to come out of this recession is that builders will not build speculative housing, they will slow down a bit & do the odd refurbishment as people will tend to feather their nests rather than build new ones. This will test the mettle of builders. Some will give the game up completely allowing the cream to rise to the top. Rangi.

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