Death or EQC - 'which is worse?'

16:00, Dec 04 2013
rose nolan
FRUSTRATION: Rosemary Nolan is on hold with both EQC and Southern Response, pictured in her home which is located near Pioneer Stadium.

About six weeks ago when Rosemary Nolan fell sick and thought she was going to die, she started worrying that her family might have to deal with her earthquake wrangles.

She is tired of being bounced between insurer Southern Response and the Earthquake Commission (EQC) over the damage to her home.

"I don't know which one is worse," she said.

"I thought my family might have to deal with it and it would just be whitewashed."

Nolan, a nurse for more than 40 years, is still waiting to hear how her home near Pioneer Stadium will be repaired.

She said she had been told a review of her property would be done by the end of the year, but was sceptical that it would happen.


Initially, her repairs fell to insurer Southern Response, but the work was reassessed and found to be under cap by EQC who, she said, did not look at external damage .

She said her floor levels had slipped, but that was categorised as "historic damage".

"I don't know how they figure all this out, it's completely hidden from us," she said.

"It's been a terrible fight so far."

She said she complained so much that she was "threatened" to be settled under the EQC act.

Nolan believes her only choice is to join a class action lawsuit being organised by lawyers Anthony Harper. She posted her support yesterday.

"Maybe this will help."

This week EQC admitted it would not meet its 2013 deadline for repairs on "serious" properties.

Many of these were multi-unit buildings that required "complex engineering solutions" to advance repair, an EQC spokesman said.

As of November 1, 2654 homes with damage greater than $50,000 were yet to have repairs started.

A further 8833 such homes were completed and work on 5749 was under way, but not complete.

The Press