Review of disability services about to start following Ruby Knox murder

Donella Knox at home with an 8-year-old Ruby in 2004.
FILE

Donella Knox at home with an 8-year-old Ruby in 2004.

A year on from the murder of autistic woman Ruby Knox, a review of disability services in Marlborough and Nelson is about to start. Reporter Jennifer Eder finds out how the review could improve the way healthcare workers manage clients with severe disabilities.

 An independent review of disability services is not a finger-pointing exercise, but a chance to improve the way staff manage high-risk cases, the region's chief medical officer says.

The Nelson Marlborough District Health Board is facing questions over care and support for disabled people with high and complex needs following the murder of autistic woman Ruby Knox in Blenheim last May. Ruby had been in and out of hospital care in the years and months before her mother Donella smothered her at their home on May 16, 2016.

Nelson Marlborough District Health Board chief medical officer Nick Baker says he expects the review will validate the ...
MARTIN DE RUYTER/FAIRFAX NZ

Nelson Marlborough District Health Board chief medical officer Nick Baker says he expects the review will validate the efforts of staff who cared for Ruby over the years.

Last week the DHB announced leading New Zealand paediatrician Dr Rosemary Marks would head a review looking at the care and treatment provided to Ruby, with the aim of identifying improvements to systems for transitioning patients from paediatrics care and managing risk that arises when parents or caregivers decline support. It would also identify how staff should respond when they have concerns about possible family violence involving adult victims unable to care for themselves.

Some of the questions Dr Marks, who is a developmental paediatrician at Starship children's hospital and a former Paediatric Society New Zealand president, will be tasked with answering include what can hospital staff do if a patient or caregiver refuses help, what they should they do if they think a family member could hurt a disabled patient and  how can support workers better care for patients with severe disabilities as they reach adulthood. 

 READ MORE:
Donella Knox: A mother forced to fight for too long
Autism NZ calls for respite care overhaul after Donella Knox case

* IDEA Services care workers strike for pay rises and against cuts

Donella Knox is sentenced to four years' imprisonment at the Blenheim District Court in December.
DEREK FLYNN/FAIRFAX NZ

Donella Knox is sentenced to four years' imprisonment at the Blenheim District Court in December.

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Shortly before her death, Ruby, aged 21, made the transition from paediatrics to adult care.

A Support Works report read out at Donella Knox's sentencing in December commented on how difficult the transition could be.

Police guard Donella and Ruby's home after Donella turned herself in last May.
DEREK FLYNN/FAIRFAX NZ

Police guard Donella and Ruby's home after Donella turned herself in last May.

When clients reached adulthood and the support available to them changed, parents could feel like no-one wanted to help anymore, the report said.

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Board chief medical officer Nick Baker said the board would also be looking at the transition to adult services independently of the review.

A broader plan to improve the transition would be created drawing on the review's recommendations, Baker said.

Ruby Knox, left, with her mother Donella, not long before Ruby's death.
SELINA POWELL/FAIRFAX NZ

Ruby Knox, left, with her mother Donella, not long before Ruby's death.

For diabetes and cancer patients there were already services in place targeting adolescents as they moved from child, paediatric and school-based services to adult, medical and community-based services, he said.

But a similar adolescent service for people with severe disabilities would not be as "clear-cut", Baker said.

"What we want to work towards is making a smooth ramp from child services into adult services with continuity until transition is complete."

Residential care home Trolove House in Stoke, which could be closed following national cuts to IDEA Services.
MARION VAN DIJK/FAIRFAX NZ

Residential care home Trolove House in Stoke, which could be closed following national cuts to IDEA Services.

Another goal of the review would be to help staff manage risks when parents or caregivers declined support or did not use healthcare and support available to them, Baker said.

Parents and caregivers refused respite care for children or dependents quite frequently, Baker said.

Respite care was important to give families with high-needs children a break, but parents did not always accept the types of respite care offered.

Donella repeatedly took Ruby to the emergency department at Wairau Hospital, in Blenheim.
DEREK FLYNN/FAIRFAX NZ

Donella repeatedly took Ruby to the emergency department at Wairau Hospital, in Blenheim.

In the months before Ruby's death, Donella Knox cancelled her respite service and continually refused to place Ruby in residential respite at Trolove House in Stoke.

"This kind of respite helps families to function as best as they can, for example, by allowing siblings to get the time and attention they need from their parents. This is why it is very important that families who are eligible for respite care actually use it," Baker said.

"But we acknowledge their right to choose because in the majority of cases, parents know best. It can be difficult for parents to separate from their children, especially if they don't have full confidence in a caregiver."

Donella Knox's lawyer Simon Shamy says his client felt let down by the medical fraternity.
SUPPLIED

Donella Knox's lawyer Simon Shamy says his client felt let down by the medical fraternity.

The review would also try to identify how staff should respond when they have concerns about family violence when the potential victim was over 17-years-old, but was vulnerable and unable to care for themselves.

Healthcare workers were required to respond when they suspected domestic abuse.

"We have very clear and established policies and pathways for the assessment of suspected child abuse, or domestic violence, and for the interventions required."

Vulnerable adults over the age of 17 were not covered by the Child, Young Persons and Their Families Act, but if they were unable to speak for themselves they could not agree to domestic violence assessment and intervention, Baker said.

"We are hoping that Rosemary's review will shed some light on what we can do to improve this area and we know that other DHBs will look to our review findings also."

​After Donella was sentenced to four years' imprisonment in December, her lawyer Simon Shamy said the case was a "perfect storm".

"They lived in a small centre with limited medical facilities and not enough money, and no social support. People did their best, but there just weren't enough resources."

Baker agreed it was an unusual case.

"While the likelihood of a chain of events leading to Ruby's murder happening again is low, the likelihood of us treating and caring for young people with autism and complex needs is high," Baker said.

"In Ruby's case, this chain of events include very uncommon factors, reported publicly during the court proceedings, such as Donella discharging her daughter from our care against the advice of Ruby's multidisciplinary team, and her repeated refusal of residential respite offers."

Focusing solely on Ruby's case would limit the lessons to be learnt, so the review would focus on improving systems of care instead, Baker said.

"The review will look at the care and treatment provided to Ruby Knox and I anticipate that this part will validate the efforts and expertise of multidisciplinary teams who cared for Ruby over many years."

 - The Marlborough Express

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