ACC forces paraplegic to return mismailed records

Last updated 05:00 21/04/2014

Relevant offers


St John Ambulance staff spat on, abused and stretched to breaking point Marathon effort for a much-loved teacher on Auckland's North Shore New wheels enable freedom for woman with Angelman syndrome Fear NZ methamphetamine problem could worsen amid worldwide glut The strike is over but the rosters for junior doctors are still unsafe Doctors name 40 treatments that have little to no benefit on your health Auckland woman tackles New York marathon for spinal research CDHB contracts more $20m of surgeries out to private clinics Mike Yardley: Legalising euthanasia a step onto a slippery slope 'Hugely exciting advance' in fight against triple negative breast cancer

A Gore paraplegic says he was forced to drive from Gore to Dunedin so that confidential ACC documents mistakenly sent to him could be destroyed.

Two months ago Gordon Haugh received four pages of sensitive information about another claimant in an administration error by ACC.

Haugh said an ACC case worker contacted him last week to tell him the documents needed to be destroyed in front of a Dunedin-based ACC-specialist lawyer immediately.

"I was a bit shocked that they didn't come and collect the documents, but then they didn't even apologise," Haugh said.

At his own expense, Haugh hand-delivered the documents to ACC specialist lawyer Peter Sara, he said.

"I didn't want to post the documents because I couldn't be sure they would arrive, and I just wanted rid of them."

Sara called the situation "bizarre".

"I would have expected a senior person from ACC to have collected the documents and apologised to Gordon. That would have been the best option, followed by me having the documents and destroying them," Sara said.

"This was the third-best option. It put the onus on Gordon. He never asked for it; it should never have come to this. ACC should have destroyed it themselves."

When asked by The Southland Times what ACC had done to reclaim the document, ACC spokeswoman Stephanie Melville said only "the document was destroyed".

Ad Feedback

- Fairfax Media


Special offers
Opinion poll

Should fluoride in water be the responsibility of central government?



Vote Result

Featured Promotions

Sponsored Content