Unchecked Novopay slips had errors
Novopay pay slips sent out before Christmas had errors because staff ran out of time to check what they were printing.
The continuing blunders mean some teachers have not received correct pay in five months and have had to get manual payments from the Ministry of Education or their school.
A Canterbury principal who called Novopay about payment errors before Christmas was told by chief information officer Leanne Gibson that staff had been working so hard to get holiday pay out last month they "ran out of time to run checks on the actual information being printed on pay slips".
Education work force group manager Rebecca Elvy confirmed the mistake.
"Our priority was to ensure that school staff were paid before the holidays," she said.
"Unfortunately, that meant that there wasn't time to fix issues with the pay slips. This issue has now been sorted."
The last cycle of incorrect pay slips have caused havoc for teachers, especially those who teach at multiple schools and cannot figure out what work they have been mispaid for.
One Christchurch teacher, who works at several schools, has not been paid correctly for more than five months.
She said she was recently forced to sign a waiver with a school that opted to pay her manually.
"[The school] rang me one day to say I'd been underpaid, then emailed me the next day to say I'd been overpaid," she said.
"They then emailed me a few days later saying they were putting an amount into my bank account, but that I had to email them back with a statement saying that I agreed that if the amount was incorrect they could take it out of my account again."
Because her pay slips are not itemised, the teacher has no idea if she has been paid the correct amount from the schools she has worked at.
Elvy said manual payments were separate from the Novopay system.
"In order to not overpay them, we also need to deduct the same amount from their next pay, which includes the underpayment or non-payment and their usual pay.
"We need the employee's permission to deduct that amount."