Retirement village wins top honours
The Ernest Rutherford Retirement Village in Nelson has won three top honours in a national competition.
The Nelson village was named Ryman Healthcare's village of the year, nurse Janine Snape was awarded nursing achievement of the year and sales adviser Debbie Edwards was named sales adviser of the year in the company's annual awards.
Ryman is New Zealand's largest retirement village operator. The company owns and operates 27 villages from Whangarei to Invercargill and has just opened its first village in Melbourne. The company employs 3500 staff who look after 7500 residents.
Ryman took into account feedback from 7000 residents and family members, and Ernest Rutherford scored the highest results across all the surveys in the past year.
Village manager Durham Quigley said the award was a testament to the kindness and passion of all the staff at the village.
"It's a result of the village starting a journey three years ago to change its culture and transition from ‘good to great' and of the determination of everyone at the village striving for continuous improvement and compassionate care."
The Nelson Mail