A new collaborative approach by Nelson agencies to tackling family violence aims to help break the family violence cycle.
Right Service Right Time (RSRT) was launched on Wednesday and is a new initiative which partner services say is only running in Nelson.
The service is a collaboration of five services - Relationships Aotearoa, Te Kahui Hauora O Ngati Koata Trust, Nelson Tasman Pasifika Community Trust, Barnardos and SVS Living Safe Nelson Tasman.
SVS Living Safe manager Dee Creswell said RSRT aimed to connect people who had family violence issues with the service that best suited their needs. It would also support them until they started with that service. Some services had waiting lists and RSRT would keep in contact with those in need until they started working with the service.
Ms Creswell said RSRT worked in two ways. Agencies and services in the community that dealt with family violence could refer people to RSRT, or, those in the community affected by family violence but unsure of how to get help could call the service.
For example, a mother who had a violent teenager and did not know how to get help could contact RSRT which would connect with the organisations in the community that could help them.
She said this would help fill a gap in the community for people who wanted help but were unsure of where to go.
The service has two co-ordinators - family violence community response co-ordinator Wayne McTaggart and Pasifika family violence community response co-ordinator Paulo Nelson.
The service will meet with the family or individual, assess their needs and then with the family's input the co-ordinator will refer the family to the services that best suit their situation.
The co-ordinator will also stay in contact with the family or individual and help them until the service has started working with them.
Barnados Nelson Child and Family Services team leader Jolene Salmond said the service had been running quietly for a year.
Its launch marked the broadening of it.
The Pasifika role was also launched and this role also covers a gap in the community in providing help for those in the Pacific community dealing with family violence issues.
Ms Salmond said she hoped it would make it easier for people to access services when family violence was a problem.
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