Teen gets abusive texts from Telecom

06:20, Feb 19 2010

An Invercargill teenager is horrified after receiving a string of expletive-laden text messages from Telecom.

Sixteen-year-old Johnathan van Voornveld received text messages from a Telecom call centre, which included: "F..K YOU. XT HATES YOU!! YOU WILL NEVER RECVE YOUR TXTS FOREVER ASSHOLE!!!"

This follows a Wanganui woman also complaining after she was told via text, "F..k off customer".

Telecom was not returning calls yesterday afternoon but in a press release, related to the Wanganui incident, it said it was "carrying out an urgent and detailed investigation into a complaint that a customer received an abusive SMS text, allegedly from a Telecom Customer Service Representative".

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The Southland Times