Invercargill team wins award
Isite comes up trumpsLAUREN HAYES
Invercargill iSite has been named the top iSite centre in New Zealand for staff professional development.
Manager Ann-marie Francis said the centre, located in the Southland Museum and Art Gallery, beat about 80 other iSites to win the Service IQ staff professional development award at the national conference last week.
The award recognises the New Zealand centre with the most qualified staff and a strong attitude towards development.
All staff at Invercargill iSite had completed or were enrolled in the national certificate in tourism (visitor information) and the national certificate in business (first line management), which they worked on in their own time, Ms Francis said.
''It's a big commitment in terms of time ... [but] a visitor coming in can be quite confident that the person they're speaking to will know what they're talking about.''
Winning the award was a total surprise, she said.
''I didn't know anything about it until I was sitting there at the awards dinner and our name was called out.''
Now it was a case of keeping up the good work to perform well again next year, she said.
- © Fairfax NZ News
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