Amazon's newly announced music streaming service is yet another attempt by the company to move beyond e-commerce and infuse itself into users daily lives with an increasing number of offerings -including grocery delivery and streaming TV.
The announcement comes just days ahead of the expected unveiling of the company's first smartphone.
Starting this week, Amazon.com will offer more than a million tracks for ad-free streaming and download to Kindle Fire tablets as well as to computers and the Amazon Music app for Apple and Android devices. The service, called Prime Music, is likely to be integrated with an Amazon smartphone expected to be previewed on Wednesday. The service is not available in New Zealand.
People who pay USUS$99 a year for an Amazon Prime membership can listen to tens of thousands of albums from artists including Beyonce, The Lumineers and Macklemore & Ryan Lewis for no extra cost. By adding music, Amazon is hoping to hook new customers and retain existing ones on its Prime free-shipping plan, which also allows subscribers to watch streams of movies and TV shows and gives Kindle owners a library of books they can borrow once a month.
But the service has far fewer songs than services like Spotify or Rhapsody, and no deal with top-ranked Universal Music Group. Wedbush analyst Michael Pachter said the service is not likely to make a big impact on Prime membership. He said Prime members are likely to already use other streaming services so there is not much of a reason to switch to Amazon's service.
"Very few people are going to use it, like Prime Instant Video, very few people even know that exists," he said. "We are Prime members because we want free shipping."
Steve Boom, Amazon's vice president of digital music, said the service will pay for itself and isn't part of the reason why the company raised the price of Prime from US$79 in March - a move Amazon said would cover higher shipping costs. Instead, the company will benefit because Prime members tend to buy more from Amazon and remain loyal customers.
"If they come to Amazon for their music needs, they become better and longer-term Amazon customers, and we think that's a good thing," Boom said.
The deal comes on the heels of Apple's announcement that it is purchasing headphone and music-streaming company Beats for US$3 billion and is a further acknowledgement of the rise in popularity of streaming and the decline of digital downloads. US sales of downloaded songs slipped 1 per cent last year to US$2.8 billion while streaming music revenue surged 39 per cent to US$1.4 billion, according to the Recording Industry Association of America.
Early results this year showed a further decline in music download sales, Boom said.
"Music consumption habits are changing, which is why we started this," he said. "We saw the change happening."
Seattle-based Amazon reached licensing deals with most of the top independent labels and major recording companies Sony and Warner Music, but failed to reach a deal with top-ranked Universal Music Group.
That means that while the service will feature artists like Justin Timberlake, Bruno Mars, Bruce Springsteen, Pink and Madonna - it will lack music by Universal stars such as Katy Perry, Taylor Swift and Jay-Z.
The service also won't have many new releases - and for major artists that could mean music that has been released within the last six months.
Universal didn't reach a deal with Amazon because it disagreed with the value of the lump sum royalty payment on offer for the albums in question, according to two people familiar with the matter.
One person said the royalty amounted to about US$40 million to US$50 million for the entire music industry over two years.
Labels other than Universal concluded the amount would be equal to or better than a per-play streaming royalty, given how often the songs were played on other digital services, the person said. Both people were not authorised to speak publicly and spoke on condition of anonymity.
Amazon will recommend songs to customers who have bought music from it in the past with offers to complete albums if they're available on the service. It has also hired experts to compile hundreds of playlists that are 20 to 50 songs in length based on genre or mood that are easy to download before getting on the subway or on a plane, Boom said.
Amazon's strategy has long been to plow the money it generates back into its business, focusing on growth. The tactic results in thin margins, but investors largely give Amazon a pass for forgoing a strong profit for growth.
The company boosted its Prime 2-day shipping membership program annual fee from US$79 to US$99 in March to offset higher shipping costs. Since then, it has been adding services to Prime membership to attract new customers and encourage existing customers to spend more.
It started a service that lets Twitter users add Amazon.com products to their carts without leaving the social media site. In April, it launched Prime Pantry, a grocery delivery service for Prime members. The same month, it introduced Amazon Fire, its first set-top video streaming box.