Kiwi ISPs HD verified for YouTube

Last updated 16:23 13/06/2014

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Google has handed out bouquets to New Zealand internet service providers whose customers should be able to watch high-definition YouTube videos without buffering.

Which services meet the grade - the ability to watch the videos 90 per cent of the time without buffering - depends on where internet users live.

Google gave its "HD verified" stamp of approval to Orcon, Telecom and Slingshot's ultrafast broadband (UFB) services in Auckland.

In Wellington, Telecom's UFB service, Snap Internet and Vodafone's cable broadband service met the grade. The same three services and Worldxchange's broadband service were "HD verified" in Christchurch.

Google said its findings were based on billions of YouTube videos watched across thousands of ISPs around the world, not just a small sample of users.

Internet providers need to submit details of the service they want verified so if an ISP's service has not been verified may not necessarily mean it wouldn't make the grade.

Telecom said its faster copper broadband services, those based on VDSL and ADSL2, were close to achieving verification in most parts of the country.

David Redmore, head of broadband, said it was good to have another measure for customers who wanted to assess the quality of different broadband products, and Google's report gave a "real-world demonstration of the high quality Telecom network".

Fewer than 10 per cent of Telecom's broadband customers were still on a first-generation ADSL service, he said.

Snap retail manager James Koers said Google's ratings were an effective guide for consumers.

"Unlike other reports that are highly technical, [the Google report] will help consumers easily identify the viewing experience they are likely to receive from their chosen ISP," he said.

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- The Dominion Post


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