What to do if your paper doesn't arrive

Last updated 11:30 01/04/2015

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Call us on 0800 SUNDAY (0800 786 329) and we will advise you what has caused the delay and attempt to get another paper delivered or credit your account.

Please call us before 10am otherwise another delivery cannot be provided.

Please note:

If you have trouble getting through to us it generally means we have a major delay in one area and many people are trying to get through.

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