Hawera medical centre does its sums

18:46, Oct 18 2012

A major review of Hawera's Southcare medical centre is under way as the organisation looks at its sustainability.

The Taranaki Daily News approached the centre's trust yesterday after it received information the organisation was in financial strife and considering approaching the Midlands Health Network or the South Taranaki District Council for a bailout.

However, trust chairwoman Ella Borrows said there was "no truth to that" and although they had debt it was under control.

She said they were reviewing all aspects of the centre to create a "strong and sustainable model".

When the Daily News contacted Midlands for comment on a possible bailout their general manager, Keriana Brooking, directed all questions back to Southcare.

A spokesman for the council said they had not been approached for money.


Mrs Borrows said the review, which began a couple of weeks ago, was to make sure they were meeting their targets both medically and financially.

"We are looking at our accounts and chasing up things where we need to - that's all part of the review," she said.

"We want to make sure we are running a smooth and sustainable practice.

"We are working really hard to make sure that our practice is a strong and sustainable model for the future."

Part of that included an administration review and questions around doctors' wages.

"We are looking at all sorts of things, and the doctors are part of that."

One of the first changes to come during the review, which will be completed in four weeks, was a new Hamilton-based call centre.

The 24-hour call centre, known as PAC, managed by Midlands Health Network and Medibank, has been taking up to 1200 calls a week since its inception.

The PAC system was similar to Plunketline or Healthline in providing health advice and directing patients to the right place.

Taranaki Daily News