STDC keeping them happy

17:00, Jun 20 2013

The South Taranaki District Council appears to be ticking all the right boxes with ratepayers.

A recent customer satisfaction survey found 91 per cent of residents asked said they were happy with the overall service the council provided.

And 74 per cent were also satisfied with the way their rates are spent on services and facilities.

The figures come from a National Research Bureau poll of 403 residents in the district.

The survey has been conducted regularly on behalf of the STDC since 1993.

Council chief executive Craig Stevenson said although there was room for improvement, he was pleased with results.

"Councils are, by their very nature, targets of intense scrutiny and criticism, so it's pleasing to see that overall the majority of our residents are happy with what we do," he said.

"I know how passionately our staff work for the people of South Taranaki and we are continually looking at ways we can lift the bar in terms of performance."


Taranaki Daily News