A New Plymouth woman who paid for the wrong park has had her parking ticket cancelled after reconsideration from the council.
Mary Dobson parked on Devon St West near the TSB Showplace, put her money in the parking machine and took her receipt.
When she returned, she was shocked to find a parking ticket for $40.
She wasn't late back, she said. So she took the ticket and the receipt to the New Plymouth District Council.
It wasn't until the woman at the counter pointed it out that Mrs Dobson realised she had put the wrong parking bay number into the machine.
Her bay was 4301; she had entered 4310.
The council initially declined to let Mrs Dobson off the fine, saying it might be harsh but a line had to be drawn somewhere.
Today NPDC manager customer and regulatory services Mary-Anne Priest apologised and said the Council accepts that Mrs Dobson made a genuine mistake.
"On reflection we were wrong to decline the customer's request for the ticket to be cancelled."
She said the council gets lots of requests for tickets to be cancelled and they are assessed on an individual basis.
"In this case it is clear that Mrs Dobson intended to pay for her parking space."
"We are happy to cancel tickets where it is clear that the customer has paid for their parking - which is a legal requirement where parking meters are operating - or where there are clear extenuating circumstances.
"It has to be said that people on occasions will come up with quite novel explanations as to why their tickets should be cancelled."
- © Fairfax NZ News
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