New Plymouth MP Jonathan Young says teachers who bring Novopay issues to him will get immediate attention.
His comments follow yesterday's story about retired teacher Pip Abernethy who had feared she would be left with a bill from her problems with the teacher pay issue.
Her school, New Plymouth Boys' High had stepped in to help after she was short paid, but she was still left $340 shy after Novopay reimbursed her. There was then confusion over which department should cover the money.
Mr Young said it was unfortunate that in Ms Abernethy's case there had been some miscommunication within her school after a senior manager from the Ministry of Education had contacted both the school and teacher.
He said his office has responded immediately to the issue and the minister's office responded "within minutes".
"The MOE manager informed Ms Abernethy that she does not need to do anything until she receives instructions from him. He also informed the school that he will contact them directly to advise what needs to be done in order for the money to be reimbursed into the school's account," Mr Young said.
- Taranaki Daily News
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