Glitch hits IRD website

TOM PULLAR-STRECKER
Last updated 15:23 07/05/2012

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Inland Revenue's website appears to be back up and running following a crash that caused frustration for businesses due to file gst returns today.

One company said the site went down shortly before lunchtime and it faced a 90 minute wait getting through to Inland Revenue on the phone.

The site was up and running again at 3pm.

Today is the deadline for businesses that file gst returns every month, every two months and every six months which covers almost all gst-registered businesses.

Inland Revenue's gst support line was advising of a 1 hour 15 minute delay when The Dominion Post called to check at 1.15pm, though that later fell to 34 to 54 minutes.

Spokesman David Miller said shortly before 3pm that Inland Revenue was still investigating the cause of the outage and hoped to have more information soon.

Labour Party revenue spokesman David Clark said he believed the problem was indicative of much deeper issues within the department which warned earlier this year that it might have to spend $1 billion to $1.5b upgrading its Legacy First mainframe computer system.

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- The Dominion Post

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