Vodafone acts on roaming bill nightmares

TOM PULLAR-STRECKER
Last updated 11:18 05/11/2012

Relevant offers

Digital Living

What you should think about before buying Apple's cheaper iPad and red iPhone YouTubers claim restrictions targeting gay-themed content Smartphones set to dominate digital payments Seven easy ways to get tech savvy Damien Grant: Me, the Mad Butcher and my secret for staying sane in traffic jams Manifesto: Instagram offers only a filtered reality for men Four factors which show how internet savvy New Zealand is Group targets bias in search engines LookSee Wellington website to relaunch following privacy breach Don't be scared of technology

Vodafone says its customers will no longer be able to run up unexpected bills surfing the web or checking email on smartphones or computers when travelling overseas.

A new system, Data Angel, means its customers will be prompted to buy data when they switch on their phones or devices after arriving in a country. They will receive a warning once they have used 80 per cent of their allowance and will need to buy extra data in order to continue accessing the internet once that runs out.

Vodafone said the system was a "world first". It has at the same time cut the cost of data for New Zealanders visiting Australia by 70 per cent to $15 for 100 megabytes.

Data Angel has been operating when customers use Vodafone smartphones or data sticks within New Zealand since May. Extending it to international roaming has necessitated adapting it to work with third-party networks.

The Australian and New Zealand governments began consulting in August on how they could intervene to bring down the cost of roaming between New Zealand and Australia. Price controls are of the options being considered.

Ad Feedback

- BusinessDay.co.nz

Comments

Special offers

Featured Promotions

Sponsored Content