Vodafone acts on roaming bill nightmares

TOM PULLAR-STRECKER
Last updated 11:18 05/11/2012

Relevant offers

Digital Living

Selfies bad luck for black cats Kids consider technology 'a bum subject' Sony to make PlayStation media everything Microsoft targeted in Chinese antitrust probe And Telecom said let there be Lightbox OkCupid admits Facebook-like experiments Chavez's handwriting lives as new font Rural residents to air broadband issues Teens adept at hiding from parents online BuzzFeed editor fired for plagiarism

Vodafone says its customers will no longer be able to run up unexpected bills surfing the web or checking email on smartphones or computers when travelling overseas.

A new system, Data Angel, means its customers will be prompted to buy data when they switch on their phones or devices after arriving in a country. They will receive a warning once they have used 80 per cent of their allowance and will need to buy extra data in order to continue accessing the internet once that runs out.

Vodafone said the system was a "world first". It has at the same time cut the cost of data for New Zealanders visiting Australia by 70 per cent to $15 for 100 megabytes.

Data Angel has been operating when customers use Vodafone smartphones or data sticks within New Zealand since May. Extending it to international roaming has necessitated adapting it to work with third-party networks.

The Australian and New Zealand governments began consulting in August on how they could intervene to bring down the cost of roaming between New Zealand and Australia. Price controls are of the options being considered.

Ad Feedback

- BusinessDay.co.nz

Comments

Special offers

Featured Promotions

Sponsored Content