Defects surface in Microsoft's tablet

DINA BASS AND AARON RICADELA
Last updated 13:25 12/11/2012
Microsoft Surface

DEFECT DETECTED: The Microsoft Surface tablet running Windows 8.

Relevant offers

Gadgets

Dubai plans to 3D print an entire office building Google self-driving car cuts off competitor Delphi's self-driving car Affordable 3D printing is finally here Highlights from New York tech show CE Week Chewbacca the robotic car seat installs itself Flying lawnmower built by Feilding aircraft engineer takes off Not quite a holodeck, but Space Station astronauts are getting their own Microsoft HoloLens Samsung Galaxy S6 is the world's fastest phone; iPhone 6 places third Lexus' working hoverboard prototype floats just out of reach of joe public Huawei Talkband 2: Fitness tracker with twist

Microsoft says a small number of covers for its Surface tablet are prone to splitting after two weeks or less in users' hands and that it's replacing the defective ones.

The company is "aware of a small number of instances of material separation" of the cover accessory, Redmond, Washington-based Microsoft said in an emailed statement. The cover serves a protective jacket for the Surface, the tablet computer released last month. "Microsoft makes every effort to ensure our customers receive a high quality product."

Surface, which went on sale October 26, represents Microsoft's first foray into the computer-hardware market. The world's largest software company built the device, which runs its new Windows 8 operating system, to operate as a touchscreen tablet that doubles as a small notebook computer.

Users can engage a stand to prop Surface on a table, then fold out the Touch Cover to use it as a notebook. The Surface starts at US$459 for a 32-gigabyte tablet and the Touch Cover costs an additional US$139.99. Microsoft also sells the two combined.

The defects with the Touch Cover, which users said had begun to split apart at the seams, were reported earlier on technology industry websites.

Bloomberg

Ad Feedback

Comments

Special offers

Featured Promotions

Sponsored Content