A Christchurch family hit by a double earthquake tragedy has received a timely winter boost.
Kelsey Moore and daughter Taneysha Prattley, 5 weeks, were killed on February 22 last year while Moore walked along Manchester St.
Her family left the city for Waipara in North Canterbury, but were struggling to heat their 100-year-old house until winning one of 500 heat pumps in the Fujitsu Keep Christchurch Warm campaign.
Moore's mother, Adie Haines, said the rural frosts had been particularly harsh and the house's open fire was largely ineffective.
The curtains were closed early and the family sat around in blankets most evenings. Water often froze in the pipes, ruling out hot showers.
"The windows are all facing away from the sunlight. It's got no insulation and a log fire that's built into the wall, so it doesn't do anything. The heat just goes straight up the chimney," she said.
The bedrooms especially in the large wooden house were "icy cold".
"We have to use an electric heater down there and, of course, that just chews through the power and doesn't do much because it's such a big area to heat up."
The family left Christchurch after the quake to "get away from it all".
"We just wanted to start over again. We've got three other kids we've got to keep going for."
The death of her daughter and granddaughter was "still pretty raw" and going into the city brought on panic attacks.
"As soon as I get to Belfast, I start. I get off that [northern] motorway I'm like, `Here we go'. It's not good," Haines said.
- © Fairfax NZ News
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