Price in new role with ECan

Last updated 05:00 11/01/2014

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The woman who was in charge of the Christchurch City Council's communications review has been hired by Environment Canterbury.

Communication consultant Felicity Price will start as a senior communications adviser on Monday.

Price said she applied for the role of lead adviser (corporate and recovery) because she wanted to contribute to the earthquake recovery.

She produced the 2012 report which slammed the city council's relationships with external stakeholders and residents and stated a change in culture was required.

Price, along with Wilma Falconer, asked people inside and outside the council what they thought of the council's communications and how it could be improved.

The 64-page review, which cost the council about $80,000, found residents had low satisfaction levels with information about council decisions and did not understand the decision-making process.

She also found there was a need to improve trust and understanding between councillors and staff, and councillors needed to receive information before anyone else.

Price's company, Felicity Price and Associates Ltd, has not been operating since June last year when she decided to focus on writing her eighth book.

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