reader report

Quake repairs: It's been a shambles

00:13, Nov 06 2013
painter
Laura Wheeler said the painting in her house was not up to standard.

We've asked our readers to share their experiences in getting earthquake repairs done.

It all began with 24-hours notice to move two adults, two children, two cats and a dog.

Facing six to eight weeks of temporary accommodation was not an option but we were saved by some lovely people who let us rent their home.

Repairs were completed within 16 working days with such poor workmanship. Cracks were painted over, piles were still unlevel as the floor and paint was on every imaginable surface in our house.

We proceeded to our inspection with the project manager from EQR. We made clear the issues and complained about the workmanship that left our home in a worse state than before they started. 

To this day we still have had no final settlement and have had quotes from numerous other organisations who state that we still have $10,000-plus of repairs and tidying up to be done from the damage the builder and painter.

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We have been left hanging since September 2012. 

We have since received our Official Information Act request and know that EQC paid $44,000 to repair our home.

They are trying to come to a cash settlement and have been offered $2000, which we have refused.

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