Stop or start your paper

Putting your paper on holiday stop

If you're going to be away from home, we recommend that you get a neighbour to collect your newspaper, or you can ask us to temporarily stop your delivery. 

CALL 0800 339 100 
Monday to Friday 6:30am to 6:00pm
Saturday and Public Holidays7:00am to 12:00pm 


Visit to manage your subscription online at any time and from anywhere.

You can update your email address, put your newspaper onhold, or report a missing or wet newspaper online at any timeand from anywhere at and follow the simple registration process. You will only need your subscriber ID and email addressa nd once you've registered you will be able to manage your subscription at any time and from anywhere, including your smart phone. 

Forwarding your paper
If you're going away to an address within our standard delivery area, you can have your home delivery moved to your new location while you're there. Call 0800 339 100 at least 24 hours before you head away to arrange this.

Donating the value of your paper
Every year, many subscribers of The Timaru Herald donate the value of their newspapers to help provide free subscriptions to local hospitals, charities and schools. If you'd like to help supportyour local community in this way, simply let us know when you arrange your holiday stop.